Terms of service

Terms of Service

Last updated: July 27, 2026

1. Overview

This website is operated by Gray Fox Strategic Inc. Throughout these Terms of Service, the terms “Gray Fox Strategic,” “we,” “us” and “our” refer to Gray Fox Strategic Inc.

By accessing our website, creating an account or purchasing a product or service, you agree to these Terms of Service and the policies referenced within them.

If you do not agree to these Terms, you must not use the website or purchase through the online store.

2. Eligibility and Lawful Use

You must be the age of majority in your province, state or country of residence to place an order.

You may not use our website, products or services for any unlawful or unauthorized purpose. You are responsible for complying with all laws and regulations applicable to your purchase, possession and use of our products.

3. Website Use

You may use this website only for lawful personal or business purposes.

You must not:

  • Interfere with the security or operation of the website
  • Upload malicious code or attempt unauthorized access
  • Scrape, copy or reproduce website content without permission
  • Submit false, misleading or fraudulent information
  • Use the website in a way that infringes the rights of Gray Fox Strategic or another party

We may suspend or restrict access to the website if these Terms are violated.

4. Products and Configurations

Many Gray Fox Strategic products are made to order using the options selected during checkout.

Customers are responsible for confirming the correct firearm, weapon-mounted light, Draw Side, Finish, Mounting Option and other available selections before placing an order.

Products are manufactured from available configurations and are not individually custom-designed unless otherwise agreed through a separate written OEM or commercial agreement.

Product images are provided for reference. Colours, patterns and minor visual details may vary because of materials, manufacturing processes, lighting and display settings.

5. Product Availability and Changes

Products, options, prices and availability may change without notice.

We may limit quantities, discontinue products or restrict sales to particular customers, organizations, geographic regions or jurisdictions.

We reserve the right to correct errors in product descriptions, pricing, promotions, shipping charges or availability. If an error affects an order, we may contact you to confirm the corrected information or cancel and refund the affected order.

6. Orders and Payment

Submitting an order does not guarantee acceptance. We may refuse, limit or cancel an order where reasonably necessary, including because of suspected fraud, pricing errors, product availability or legal and shipping restrictions.

You agree to provide accurate and complete billing, shipping and contact information.

Payment must be completed using one of the payment methods available at checkout. Prices and charges are displayed in the currency shown on the website at the time of purchase.

7. Cancellations, Returns, Exchanges and Warranty

Order cancellations, returns, exchanges and warranty claims are governed by our Warranty, Returns, Exchanges & Cancellations Policy.

That policy forms part of these Terms of Service.

8. Shipping

Production timelines, shipping rates, tracking, local pickup, international delivery and carrier-related issues are governed by our Shipping Policy.

That policy forms part of these Terms of Service.

9. Agency, OEM and Commercial Orders

Agency purchases, purchase orders, OEM projects and other commercial arrangements may be subject to quotations, purchase orders, contracts or other written terms.

If separate written terms conflict with these Terms of Service, the separately agreed terms will govern that transaction to the extent of the conflict.

10. Customer Accounts

You are responsible for maintaining the security of your customer account and for activity associated with it.

You must provide accurate information and promptly update your contact details when they change.

We may suspend or close accounts that are used fraudulently, unlawfully or in violation of these Terms.

11. Intellectual Property

The website and its content, including product names, descriptions, photographs, graphics, logos, videos, designs and written materials, are owned by or licensed to Gray Fox Strategic Inc.

You may not reproduce, distribute, modify, publish or commercially use our content without prior written permission.

12. Feedback and Submissions

If you voluntarily provide product feedback, reviews, photographs or other content, you confirm that you have the right to provide it and that it does not violate another party’s rights.

You grant Gray Fox Strategic permission to use, reproduce and display that content for business, support and promotional purposes unless otherwise agreed in writing.

Confidential product concepts, designs and OEM information are governed only by a separate written confidentiality or development agreement.

13. Third-Party Services and Links

Our website may use or link to services operated by third parties, including payment providers, shipping carriers and other technology providers.

Gray Fox Strategic does not control third-party websites or services and is not responsible for their content, availability, security or independent policies.

Your use of a third-party service may be subject to that provider’s own terms and privacy practices.

14. Privacy

Our collection and use of personal information are governed by our Privacy Policy.

15. Disclaimer

We make reasonable efforts to keep the website accurate, secure and available, but we do not guarantee that access will always be uninterrupted or error-free.

Except for the express warranty provided by Gray Fox Strategic and any rights or remedies that cannot legally be excluded, the website and its content are provided on an “as available” basis.

16. Limitation of Liability

To the maximum extent permitted by law, Gray Fox Strategic Inc. and its directors, officers, employees, contractors and service providers will not be liable for indirect, incidental, special, punitive or consequential losses arising from the use of the website or the purchase or use of our products.

Nothing in these Terms limits any consumer right, warranty, remedy or liability that cannot legally be limited or excluded.

17. Indemnification

You agree to indemnify and hold Gray Fox Strategic Inc. harmless from claims, losses or expenses arising from your unlawful use of the website, your violation of these Terms or your infringement of another party’s rights.

18. Severability

If any provision of these Terms is found to be unlawful or unenforceable, that provision will be limited or removed only to the extent necessary. The remaining provisions will continue in effect.

19. No Waiver

If Gray Fox Strategic does not immediately enforce a provision of these Terms, that does not waive our right to enforce it later.

20. Governing Law

These Terms and any related transaction are governed by the laws of the Province of Ontario and the applicable federal laws of Canada.

Subject to any consumer rights that require otherwise, disputes will be resolved through the courts located in Ottawa, Ontario.

21. Changes to These Terms

We may update these Terms by posting a revised version on the website.

The date shown at the top identifies the most recent revision. Continued use of the website after an update constitutes acceptance of the revised Terms.

22. Contact Information

Questions about these Terms may be submitted through our Contact Us page or directed to:

Gray Fox Strategic Inc.
21-5370 Canotek Road
Ottawa, Ontario K1J 9E8
Canada