To wait several month's to finally use this in simulated IPSC practice, expose screw heads scratch external side of gun barrel. Not overly pleased with having exposed screws on interior opening of the holster with rear strap.
I take good care of my equipment, and really disappointed that an equipment would alter the face of the pistol.
Thank you for reaching out and sharing your feedback. I apologize that your experience with our product did not meet your expectations. I would like to address the points you raised in your review.
Regarding the lead time, our website clearly states that we have a 5-week lead time on all orders, as we custom-build each order as it is received. You placed your order on October 16th, and it was fulfilled on November 18th, which is well within the 5-week window.
Regarding the issue with the screws scratching your slide, we use an industry-standard post to attach the Level 2 strap to the holster, and it is built with a bump-out designed to provide clearance. If you notice any unusual markings, we advise you to immediately stop using the holster and contact us. We are more than happy to help investigate and rectify any problems.
To allow us to investigate this further and determine a solution, could you please send us some photographs of the inside of the holster?
I contacted Grayfox recently to have a last minute holster made for an upcoming match.
They were able to turn out a beautiful holster and mount for me in just a few days.
While this is not my first holster from Grayfox, I am always more than impressed with the fit and finish on their products, as well as the impeccable customer service.
I do and will always recommend Grayfox to anyone I can!
Thanks again!
I ordered a Cerberus holster for my Sig P226. It arrived in time for my pistol course and is a perfect fit. The OD colour is also a bonus, it’s a perfect match for my ceracoated pistol.
Great holster will buy another